Certainty Stores is committed to excellence in service, product quality, and the reliability of our statements.Our goal is to provide a one-stop shopping solution that will save countless hours from 30 to 70% off retail. We do not have any surcharges or believe in adding hidden surcharges into the product prices.. We believe that a hidden cost is unfair. Everyone should be entitled to be informed of what they are paying for as a consumer. Our value is based upon the the quality of our products and the reliability or our services to you.
Certainty Stores is incorporated in the state of West Virginia. We are a small family owned business where we choose to offer our products and unmatched service where you can shop from the convenience of your home, office or our local retail outlet. Our products are quality, brand names and we stand behind their authenticity. If you are wanting knock offs or generic quality products that do not last, then we can not help. We can save you from 20-70% off the brand name products that you love for yourself or even as a great gift to capture that once in a lifetime smile. All products are still under the manufacturer warranties and we stand beside them.
Our trust and reliability is hard to match.We are a "Live" business and our phones and email is always open to your questions, inquiries, and/or complaints. We love to hear the great stories where we have helped in your satisfaction. Please feel free to call us at anytime during our normal business hours as we like to respond effectively toward all replies to improve our service.
How We Started
Certainty Stores was founded by John Mist who was affected by the 2007 recession who a Financial Officer for a large manufacturing company which closed its doors to the US. He spent the next year seeking employment, to no avail, lost everything: his home, life-long savings, and IRA's. He moved to Elkins, New York in 2009 on a blind leap of faith to start Marshalls discounts Stores under a department store business model.
Mr. Miller started the business in a small garage and the side the road with one small box of knives. Approximately 6 months later, he successfully launched Marshallsdisocunts.com. In 2009, the first small retail store opened and in 2011, they moved to over 4,000 sq ft of retail space. Since inception both, Certainty Stores and CertaintyStores.com both have attained a high level of success with their customer service in helping consumers find what they are seeking within their budget from a knowledgeable sales who not only knows the product, but also uses them.
He brings over 10 years manufacturing experience, as well as, the know-how to attain customer satisfaction, security, and affordable prices to customers in the West Virginia regional area; and those worldwide.
A Helping Hand
Certainty Stores vision is to support others in ways reasonably possible. We support any potential or existing customer, suppliers and our community. We are actively seeking to improve and any suggestions you may have will always be considered in our goals. We believe that if more people are willing to help each other, the world would be a much better place.
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